Privacy Policy

Last Updated: 17 January 2026

1. Introduction

Gatherilla Limited (“we,” “us,” or “our”) operates a collaboration platform designed to help businesses improve collaboration and culture (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

Contact Information:

Company: Gatherilla Limited (Company No. 16451394)
Address: 7 Fry Crescent, Burgess Hill, England, RH15 8TP
Email: support@gatherilla.com

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

Account Information: First name, last name, email address, username
Company Information: Business name and related company details
Activity Data: Information you enter into our collaboration activities and tools
Communications: Messages and content you share through our platform

2.2 Information We Collect Automatically

When you use our Service, we automatically collect:

Usage Data: Information about how you interact with our Service, including features used, time spent, and navigation patterns
Technical Data: IP address, browser type, device information, and operating system
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage patterns

3. How We Use Your Information

We use your personal information to:

Provide, maintain, and improve our Service
Create and manage user accounts
Facilitate collaboration between team members
Process payments and manage subscriptions
Send important service notifications and updates
Analyze usage patterns to improve our platform
Ensure security and prevent fraud
Comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Union, our legal bases for processing include:

Contract Performance: Processing necessary to provide our Service
Legitimate Interests: Improving our Service, security, and business operations
Consent: Where you have provided explicit consent
Legal Compliance: Meeting regulatory and legal requirements

5. Information Sharing and Disclosure

We may share your information with:

Service Providers: Third-party vendors who assist with our operations, including:
- Cloud hosting and infrastructure providers
- Payment processing services
- Email delivery services
- Analytics and performance monitoring tools (including Google Analytics)
- Customer support platforms
Business Transfers: In connection with mergers, acquisitions, or asset sales
Legal Requirements: When required by law, court order, or to protect our rights
Team Members: Within your organization’s account, as necessary for collaboration

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service. Specifically:

Active Accounts: We retain data while your account remains active or subscribed
Inactive Accounts: We delete all account data when all users of a business account have not used the platform for over 3 years and are not on a paying subscription
Legal Requirements: We may retain certain information longer if required by law

7. International Data Transfers

As an international service, your information may be transferred to and processed in countries outside your jurisdiction. When we transfer personal data from the European Economic Area, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by relevant authorities
Other lawful transfer mechanisms

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a portable format
Restriction: Limit how we process your information
Objection: Object to certain types of processing
Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us at support@gatherilla.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Staff training on data protection practices

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze how you use our Service
Improve our platform’s functionality

You can manage your cookie preferences through your browser settings, though this may affect some functionality of our Service.

11. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external services, and we encourage you to review their privacy policies.

12. Children’s Privacy

Our Service is designed for business use and is not intended for children under 18. We do not knowingly collect personal information from children under 18.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. Continued use of our Service after changes constitutes acceptance of the updated policy.

14. Data Protection Officer

For privacy-related inquiries, please contact us at:

Email: support@gatherilla.com
Address: 7 Fry Crescent, Burgess Hill, England, RH15 8TP

15. Complaints

If you believe we have not handled your personal information in accordance with this policy, you have the right to lodge a complaint with a supervisory authority, such as the UK Information Commissioner’s Office (ICO) or your local data protection authority.